Full Control Over Your Data. Transparent and Without Obstacles.
Just as we bake fresh artisan dough every single morning on 21/1 Testemitanu St. using pure ingredients, we treat your privacy with absolute care. If you choose to delete your account, the procedure is direct, rapid, and final.
What Data We Hold and How It Is Handled
Complete transparency: here is exactly what we permanently erase from our servers and what is legally retained:
Your profile: Full name, phone number, and email address
Your personal map: All saved delivery addresses and Chisinau reference landmarks
Devices and Sessions: Device push notification tokens for hot dessert alerts and active authentication keys
Under Moldovan Accounting and Financial Reporting Law (no. 287/2017), financial transaction records must be retained for 5 years strictly for statutory tax audits. These past receipts are completely detached from your personal identity (no names, phone numbers, or email) — they can never be linked back to you.
Inside the Mobile App
Open the Munchotella app > Profile > Account Settings > tap "Delete Account" in the security section.
Direct Web Form
If you have uninstalled the mobile app, you can request permanent data deletion right here per Google Play Store 2024+ requirements.
Prefer talking directly?
Our team at the boutique on 21/1 Nicolae Testemitanu St. is here for you. Call us directly and we will process it manually:
+373 79 006 499Request permanent account and data deletion
Enter the phone number or email address linked to your account. Within 24–48 hours, all personal records will be unlinked and permanently purged from our database.
„Whenever you crave the scent of steaming hot waffles fresh off the iron, drizzled with warm Nutella® and freshly roasted pistachio, our kitchen on 21/1 Nicolae Testemitanu St. will always welcome you.”